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Wednesday, November 30, 2016

Railways Travel Insurance A to Z

Railways Travel Insurance A to Z  

A travel insurance cover of up to Rs. 10 lakh can be availed while booking a train ticket online by paying less than one rupee from 31 August 2016. 

The claims under the new scheme is Rs. 10 lakh in case of death, Rs. 10 lakh in case of Permanent Total Disability, Rs. 7.5 lakh in case of permanent partial disability, Rs. 2 lakh for hospitalization expenses for injury and Rs. 10,000 for transportation of mortal remains. 

Conditions of Railways Travel Insurance

The passenger insurance scheme was introduced by the railways on September 1, 2016 for 92 paise. 


  The scheme is applicable only for Indian Citizens who book their e-ticket through IRCTC Website Application only.

  The Railways Insurance is optional while booking the ticket . If the option is exercised it will be compulsory for all passengers booked under one PNR number.

  The premium is 92 paise per passenger inclusive of all taxes.
  It is for passengers holding tickets such as confirmed, RAC and wait-listed ones.

  On cancellation of the ticket, no refund of the premium will be given.

  The Travel Insurance Scheme is uniform for all classes, 2AC, 3AC etc.

 The cover is not be applicable for children upto 5 years of age and foreign citizens.

  In case of passenger opting for insurance, the claim/liability shall be between insured and the Insurance Company

  The scheme offers travellers/nominees/legal heirs a compensation of

    Rs 10 lakh in the event of death or total disability,

    Rs 7.5 lakh for partial disability,    upto Rs 2 lakh for hospitalisation expenses and

    Rs 10,000 for transportation of mortal remains from the place of a train accident or where an untoward incident, including terrorist attack, dacoity, rioting, shootout or arson, occurs.

 After booking of ticket, the nomination details are to filled at respective Insurance Company site. You will receive the policy information through SMS and on your registered email IDs directly from Insurance Companies along with the link for filling nomination details. However, Policy number can be viewed from Ticket booked history at IRCTC Page.

   If nomination details is not filled then the settlement shall be made with legal heirs, if the claim arises.

Railways Travel Insurance is being implemented by IRCTC in partnership with ICICI Lombard General Insurance, Royal Sundaram General Insurance and Shriram General Insurance.  


How to buy Indian Railways Travel Insurance.. ?

  Login to the your account on irctc.co.in

  Plan your journey.

  When you book the tickets, Fill the passenger details.

  At the bottom of adding passenger details is an option for opting for Travel Insurance as shown in Image below

IRCTC INDIAN RAILWAYS TRAVEL INSURANCE BOOK TICKETS

  Click on next and you will be re-directed to payment option selection. Here you will find the break up of travel charges. You notice that  92 paisa also added to your travel amount.

  Select the payment option and book your tickets.

  Once tickets confirmed, then you will receive policy information through SMS and on your registered email IDs directly from Insurance Companies along with the link for filling nomination details. 

 Policy number can be viewed from Ticket booked history on IRCTC Website

How to claim Indian Railways Travel Insurance ?

One needs Report of the Railway Authority confirming the accident of the train or untoward incident. Report of the Railway Authority carrying the details of the passengers declared dead.

Claim Indian Railways Travel Insurance in case of Death

Claim will be settled only to nominee declared at the time of buying insurance through IRCTC portal. If nomination not opted, then  claim will be paid to Legal Heir only – as per Legal Heir / Succession Certificate.


  Insured person, nominee or legal heir must visit nearest branch office of Insurance Company within the 4 months from the date of accident.

  Duly Completed Personal Accident Claim Form signed by Nominee / Legal Heir along with the NEFT mandate details & cancelled cheque.Photo identity proof of nominee or legal heir.


  Proof of insurance policy details also must be submitted.

  Benefits will be payable by Insurance Company within 15 days of such documents received.

  If there is a delay, then Insurance companies have to pay more than 2% of rate of interest of bank rate.


  Claim will not be acceptable beyond 365 days from the date of expiry of policy.

 Claim will be rejected if found to be fraudulent or supported by fraudulent.

Claim Indian Railways Travel Insurance For Disablement 


  Report of the Railway Authority confirming the accident of the train or untoward incident.

  Report of attending doctor confirming the extent of disability.

  Medical bills corresponding to doctor’s prescription.


  Duly Completed Personal Accident Claim Form signed by insured / Nominee.

  Attested copy of disability certificate from Civil Surgeon of that Hospital in which the treatment has undergone stating % of disability.


  Attested copy of FIR.

  All X-Ray / Investigation reports and films supporting to disablement.

  Claim form with NEFT details & cancelled cheque of the beneficiary.

  Photograph before & after disability.

Claim Indian Railways Travel Insurance For  Hospitalization


  Report of the Railway Authority confirming the accident of the train or untoward incident.

  Discharge summary.

  Original Hospital Bills and medical bills corresponding to doctor’s prescription.

  Advance and final receipts (All receipts shall be numbered, signed and stamped).

  Prescriptions for medicines.

  Diagnostic Test Reports, X Ray, Scan, ECG and others including doctor’s advice demanding such tests).
  Cash memos/bills for medicines purchased from outside.

History of Railways Travel Insurance

The Railway Passenger Insurance Scheme. was introduced in the 1993-94 railway budget and was administered by the Railway Claims Tribunal. Details of the policy can be read on Railways Tribunal website. It was discontinued on September 20, 2008 , citing higher premiums as a reason. 

Compensation under the scheme was decided as per the Railway Accident and Untoward incidents (Compensation) Rules 1990.  ICICI Lombard was the last insurer for this scheme between September 20, 2007 and September 19, 2008. According to this expired scheme, any passenger with a valid ticket or pass including platform ticket is insured and they are entitled to a compensation of up to Rs 4 lakh in case of any untoward incidents.

Railways and Accidents

On an average, about 15,000 people are said to die in rail mishaps yearly. According to the National Crime Records Bureau, in 2014, 28,360 rail accidents were reported, in which 3,882 were injured and 25,006 lost their lives. 

About 59% of IR tickets are booked online. The IRCTC site sees 3.2 million average daily user log-ins, with an average of 550,000 tickets booked a day, for about a million passengers.

An estimated 15-20 million had opted for the scheme in these 85 days. This compares to 3.2 million log-ins a day on the website and up to 700,000 bookings a day. Newspapers say only about 30 per cent of all tickets booked online opt for travel cover, though the premium of 92 paise for a passenger is one of the lowest in the world.

Railways Travel Insurance A to Z Reviewed by S. Chitra on November 30, 2016 Rating: 5 Railways Travel Insurance A to Z   A travel insurance cover of up to Rs. 10 lakh can be availed while booking a train ticket online by pa...

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